Shipping policy

At Canary Canary, we strive to ensure that your orders are shipped in a timely manner. However, the delivery of your order largely depends on the complexity and customization involved, and therefore, the exact shipping date will be communicated once your order is placed.

1. Fulfillment Estimate: Once your order is placed and payment is approved, we will provide you with a fulfillment estimate. This estimate is based on the specifics of your order and our current order volume.

2. Communication: If there are any changes to the fulfillment estimate, we will notify you promptly via the contact information provided at the time of the order.

3. Delivery: Delivery times vary based on the shipping method chosen and the delivery address. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

4. Responsibility: Please note that once an order has shipped, Canary Canary is not responsible for the loss or theft of packages confirmed to be delivered to the address entered for an order. We recommend you inspect your package to ensure you received what you ordered and that it is not damaged.

5. International Shipping: For customers outside of the United States, please note that Canary Canary is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.

We appreciate your understanding and patience. If you have any questions or concerns about your shipment, please reach out to us at inquiry@canarycanary.com.